Tekne

Early access · Field service teams

Run the field from the office.

Scheduling, dispatch and invoicing for service teams. The office sets the plan, every tech's phone follows it, and Tekne keeps track of what each job needs next.

Join early access What's in it
SCHEDULINGDISPATCHINVOICINGTAX BY ADDRESS
The Tekne app. On a laptop, the office dashboard: technicians on the road, arrival promises at risk, jobs to book and bills out. On a phone, the tech's day, stop by stop.
Real screens from the app, on invented demo data.

From the first call to the paid invoice

  1. 1

    The call

    Book it into a job, or keep it as a lead until it books.

  2. 2

    The schedule

    An arrival window and a tech, on the days you work.

  3. 3

    The tech's phone

    Stops in order; each step turns green as the work happens.

  4. 4

    The invoice

    Built from the job, opened from a link, tax worked out.

What you use

Start with the base. Switch on the rest.

Every business runs differently. The base is always there. The rest you switch on or off; some start on, and the switch shows which.

Every business gets

  • Customers and jobsEvery customer, their addresses and their jobs in one place.
    Always on
  • Scheduling and dispatchBy tech and by arrival window, on the days you work.
    Always on
  • The tech's dayStops, photos and the steps of each visit, on the phone.
    Always on
  • EstimatesSigned at the door or from a link, before the work starts.
    Always on
  • An estimate limitFor household customers, checks a bill against the estimate before it goes out and keeps the customer's OK. Set it to warn, block or allow.
    Always on
  • Invoices with a customer linkThe customer opens the bill from a link, no login.
    Always on
  • Tax that follows the jobFrom the job's address, line by line, fixed on the invoice.
    Always on
  • Roles for every loginWho sees prices, and how much each role can discount.
    Always on

Switch on when you need it

  • Lead inboxCalls and enquiries that haven't booked yet, in one list.
  • Texts to customersOn my way, the estimate, the reminder, the payment chase: written for you, or sent from your shop's own number.
  • PartsYou fit parts and charge for them. Always on for appliance repair; a switch for trades that don't use parts.
  • Parts and van stockPurchase orders, van stock, the parts catalogue and where parts come from. Needs Parts.
  • Price checkupYour prices against the time jobs really take.

Built for your trade

Appliance repair is the first package.

Machines by model and serial, manufacturer bulletins matched by serial, and a repair list to price, on top of the base.

See the appliance package

Opening to a small group of businesses first

Built by people who've worked the field, for service teams in Canada and the US. Early businesses get a direct line to the people building it, and a say in what comes next.

Join early access